Louis Fitzgerald Group fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information, which you volunteer Louis Fitzgerald Group, will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 to 2018 and the General Data Protection Regulation.
In operating our website we collect and process the following data about you: Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase. (Please note that we have the ability to retain your contact details should you input them on our website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction/quote by clicking submit. Such contact details may be used to contact you to assist with your registration/transaction) Information you enter into our booking forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your enquiry/attempted transaction, even if you don't confirm the transaction.
This may be used to send operational emails to enquire as to why the transaction was not completed. We will not use this data for any other purpose and we won't store it for longer than necessary and we certainly won't share it with any other company. Our aim is simply to provide you with the highest level of service that we can.
The Louis Fitzgerald Group,
Head Office,
Palmerstown,
Dublin 20,
D20 TR50
Tel: +353 1 62622379
At the Louis Fitzgerald Group we regard your privacy rights as extremely important and we treat them very seriously. This Policy sets out how we collect and process your data and tells you what your rights are about the ways we process your personal information. Please read below for details.
To provide our hospitality service to you in our Hotels, Restaurants and Bars we maintain a database of personal data about you, our customer. We maintain that data securely and we never sell your data to anyone else.
This Notice is split under several headings – if you click on a heading you will be taken directly to that section. More detailed information is available in several sections, or on request in some instances.
“We” are the Louis Fitzgerald Group, (“the Group”), which is a
trading name of
Feldway Limited, a company incorporated in Ireland as a limited
liability
company having registration number 250360 and its registered office
at
Palmerstown House, Palmerstown, Dublin 20, A45 D625, and is also a
trading
name for the various Bars, Restaurants and hotels in the Group.
Details of the
bars, restaurants and hotels are available on our website louisfitzgerald.com. Each of the businesses
in the Group has a notice on the premises giving contact details for
the Group.
The DATA CONTROLLER for the purposes of the General Data Protection
Regulation EU2016/679, and the Data Protection Acts 1988 – 2018 is
Feldway
Limited.
For data protection issues, please email
Or write to us at:
The Louis Fitzgerald Group,
Head Office,
Palmerstown,
Dublin 20,
D20 TR50
Tel: +353 1 62622379
“Personal data” is data can identify you, either directly or
indirectly, as an
identified or identifiable individual.
When you engage with us via the website, or by letter, telephone or
personally,
we collect personal data in accordance with the law, such as your
name, address,
contact details and purpose of your enquiry or concern.
We also collect data directly from you when you become a guest at
one of our
properties, for example when you avail of hotel accommodation, or
services or
attend weddings, conferences or other functions, or when you arrange
such
functions, conferences or other meetings in our premises, when you
make
reservations at any of our restaurants or bars, when you enter
competitions
organised by us or return comment cards, if you join any loyalty
scheme in
operation, and when any incident involves the collection of personal
data to
investigate or handle. We also collect data when you purchase goods
or services,
or communicate with us or otherwise connect with us or post to
social media
pages, or sign up to a newsletter, or take part in any survey,
contest or
promotional event or offer.
We also receive personal data from travel agents and booking engines
during the
reservation process.
The personal data we collect includes
The services are not directed to children under the age of 16 years
and we
request that such individuals do not provide personal date to
us.
We do obtain data concerning such children from their parents or
guardians.
We ensure that in relation to such data we have the consent of the
parent(s) or
guardians(s) to collect and use such data and we share it only as
permitted by the
parents or guardians , in accordance with the Data Protection Acts
1988 to 2018
and the GDPR.
We do NOT collect any data from children other than above, and if we
discover that
we inadvertently have such data we will immediately delete it.
4
We will process your information for the purposes as set out in this Notice, in particular :
Your data is shared as necessary within the Louis Fitzgerald Group,
for business
purposes such as internal administration, invoicing, event and
services
promotion, providing you, your organization or company with our
hospitality
services, and also as set out below.
We do not sell, rent, or otherwise share personal data with
unaffiliated entities
for their independent use except as expressly described in this
Privacy Policy or
with your prior consent.
We share data with our third-party service providers that perform
services on our
behalf, such as web-hosting companies, mailing vendors, analytics
providers, event
hosting services, information technology providers, booking engines
and agents, IT
service providers, cloud storage providers and our CCTV monitoring
partners.
We would also share with service providers, advisors, potential
transactional
partners, or other third parties in connection with the
consideration, negotiation, or
completion of a transaction in which we are acquired by or merged
with another
company or we sell, liquidate, or transfer all or a portion of our
assets.
Such sharing takes place only to the extent necessary to perform the
services
carried out for or on our behalf, and making sure that they comply
with data
protection law.
All such third parties are prohibited from using your personal
information except
to provide these services to the Louis Fitzgerald Group and they are
required to
maintain the confidentiality of your information.
The Louis Fitzgerald Group will otherwise disclose your personal
information,
without notice to you, only if required to do so by law or in the
good faith belief
that such action is necessary to: (a) conform to the edicts of the
law or comply
with legal process served on the Louis Fitzgerald Group or the
website; (b)
protect and defend the rights or property of Louis Fitzgerald Group
and its staff;
and, (c) act under exigent circumstances to protect the personal
safety of staff or
users of the services or facilities of the Louis Fitzgerald Group or
the public.
The personal data that we collect from you may be transferred to and
stored
outside the European Economic Area (“EEA”). It may also be processed
by staff
operating outside the EEA who work for one of our suppliers, in
which case the
third country's data protection laws will have been approved as
adequate by the
European Commission, or other applicable safeguards are in place as
set out in
the GDPR.
The information generated by the cookies about your use of our
website
(including your IP address) will be transmitted to and stored by
Google on
servers in the United States. Google will use this information for
the purpose of
evaluating your use of our website, compiling reports on website
activity and
providing other services relating to website activity and internet
usage. Google
may also transfer this information to third parties where required
to do so by
law, or where such third parties process the information on Google's
behalf.
Data protection laws vary among countries, with some providing more
protection than others. Regardless of where your information is
processed,
Google apply the same protections described in their Privacy
Policy. They also
comply with certain legal frameworks relating to the transfer of
data, such as
the EU-US and Swiss-US Privacy Shield Frameworks. For more
infromation on
Cookies please see our Cookie Policy.
Irish and EU law sets out the grounds upon which data controllers
such as
Louis Fitzgerald Group can rely on to lawfully process personal
data.
We rely on the following grounds:
Where you have given us consent to the processing of your personal
data for a
specific purpose, for example for marketing purposes;
The processing is necessary for the to fulfil our contract with
you.
The processing is necessary for compliance with a legal obligation ,
for example
to comply Revenue requirements;
The processing is necessary in order to protect the vital interests
of a staff
member or another person, for example, an attendee at a training
course in a
medical emergency;
The processing is necessary for the purposes of the legitimate
interests pursued by Louis Fitzgerald Group or by a third party, except
where such
interests are overridden by the interests or fundamental rights and
freedoms of
the member, especially a child. Some marketing might take place
under this
heading, but never to children;
Below we outline the rights you have in relation to the data we hold
about you. If
you wish to have detailed information on your rights please go to
our SUBJECTS’
RIGHTS POLICY pages for full details and Forms to enable you to
contact us to
exercise any of the rights outlined here:
Access – you have the right to find out what data
we hold about you, and to get a
copy of the data;
Restriction of Processing – you have the right to
ask us not to process some
data, or not process in a particular way, in certain
circumstances;
Right to object – you have the right to object to
our processing of your data
when we are processing it on the basis of our legitimate interests,
for direct
marketing purposes, or for statistical purposes;
Right to data portability -if we are processing by
automated means your
personal information that you gave us, on the basis of your consent
or on the
basios that it is necessary for the performance of a contract with
us, you may ask
us to provide the personal information to you in a machine-readable
format;
Right of Rectification – if you believe that data
we hold about you is inaccurate
then you have the right to ask us to change and or correct
it;
Right of erasure – in certain circumstances, you
have the right to ask us to erase
the information we hold about you. This is not an unlimited right,
and we can
discuss the issue with you if required;
Complaint – you have the right to complain to the
Data Protection Commission if
you feel that we are in breach of any of your rights.
We would ask that you contact us first, to enable us to try
to deal with the matter to your
satisfaction.
Yes !
If you no longer wish us to contact you in a particular way, e.g. no
longer send you
text messages, just advise us of that and we will respect your
wishes.
As a customer of the Louis Fitzgerald Group it is necessary for us
to contact you
from time to time in connection with services, for example to ensure
your data is
correct.
MARKETING
If you no longer wish to receive marketing communications by
electronic means,
just use the opt-out facility in any of our communications, OR
advise us at
[name@lfg.ie]
You may also write to us or telephone us at:
The Louis Fitzgerald Group,
Head Office,
Palmerstown,
Dublin 20,
D20 TR50
Tel: +353 1 62622379
Louis Fitzgerald Group secures your personal information from
unauthorized access, use
or disclosure.
Louis Fitzgerald Group secures the personal data you provide on computer
servers in a
controlled, secure environment, protected from unauthorized access,
use or
disclosure.
When personal data is transmitted to other Web sites, it is
protected through the
use of encryption, such as the Secure Socket Layer (SSL)
protocol.
Documents or copies which are held by the Louis Fitzgerald Group are
always
kept in secure lockable storage and access is restricted to those
who require such
access.
Data is retained only for as long as is necessary for the purpose
for which it was
obtained.
Certain data is required by law to be maintained for specific
minimum periods
and Louis Fitzgerald Group will retain such personal data for the period
mandated by
each specific law.
A detailed Retention Schedule is being drawn up, and if you would
like further
information in respect of a particular category of data relating to
you, please
contact :
or contact us at :
The Louis Fitzgerald Group,
Head Office,
Palmerstown,
Dublin 20,
D20 TR50
Tel: +353 1 62622379
You have the right to complain to the Data Protection Commission if
you feel that
we are in breach of any of your rights.
We would ask that you contact us first, to enable us to try to deal
with the
matter to your satisfaction.
Contact us at
The Louis Fitzgerald Group,
Head Office,
Palmerstown,
Dublin 20,
D20 TR50
Tel: +353 1 62622379
If you wish to exercise any of the rights you have in
respect of your data,
please see our Subject Rights’ Policy and Forms here
DATA PROTECTION COMMISSION